PwC and Workday: A better formula for Healthcare

The healthcare sector is navigating a complex landscape marked by economic hurdles such as soaring costs, inflation, and a competitive labor market. At the same time, many patients are increasingly seeking personalized, convenient and technology-enhanced experiences.

To help address these issues, healthcare organizations should innovate their service models by harnessing the power of data and enhancing supply chain resilience. This involves not only improving supplier relationships and enhancing inventory but also adopting cost-effective procurement practices. By integrating industry- leading technology that leverages artificial intelligence (AI), machine learning and automation, healthcare providers can also streamline finance processes and gain a competitive edge. Such advancements will also help attract leading talent by improving employee experience and operational efficiency, creating an environment that supports both current needs and future growth.

Workday’s innovative cloud solutions are revolutionizing the healthcare sector by harnessing the power of analytics, AI and machine learning to enhance operations and decrease waste. The strategic alliance between Workday and PwC offers tailored tools to tackle supply chain challenges, supporting outstanding patient care and future-ready strategies. By fully embracing these technological advancements and forming strategic relationships, healthcare organizations can enhance resilience and adaptability in an ever-evolving landscape.

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PwC is a select Industry Accelerator for Healthcare from Workday.

Workday selected PwC as a specialized advisor to accelerate the implementation and enhancement of its solutions in the healthcare industry, using PwC's experience to help drive transformation and innovation. PwC offers a unique suite of tech-enabled solutions that include industry-specific model tenants and industry-leading practices, helping healthcare providers tackle complex business challenges. With top-tier capabilities in human resources, finance and supply chain transformation, PwC can help drive significant improvements and deliver measurable results across systems.

In-depth healthcare experience

PwC structures its teams to mirror the way our clients operate. In addition to Workday enterprise system services, we can provide end-to-end business transformation and operating model solutions.

Healthcare industry playbook

Industry specific deployment tools, methodologies, and tech-enabled solutions that can help reduce implementation time and risks.

Journey-based change management

Change management methodologies and solutions that can speak to the clinicians, administrators, and employees, ultimately helping to drive higher levels of Workday transformation adoption.

“PwC’s industry-leading experience in healthcare, along with its Workday solutions and healthcare playbook, helped us accelerate our timeline and reduce operational risk during the project.”

Paul Hasbrook, Senior Director, Supply Chain and Expense Management, El Camino Health

PwC can help healthcare companies transform with Workday

Design unique to your organization

PwC offers a suite of industry-leading capabilities and tech-enabled solutions designed to empower clients to innovate with precision. With Workday, we can tailor innovative processes within the healthcare sector, such as clinician onboarding, par counting, and inventory replenishment. This approach not only creates engaging, one-stop-shop experiences, but it also can significantly reduce implementation time, setting a new standard for efficiency and efficacy.

Tangible operational savings

  1. Faster processes: Slash process cycle times, such as payroll, for more effective operations.

  2. Increasing resources: Boost contract utilization and improving spending to make every dollar count.

  3. Embracing automation: Enhance automation across various functions, freeing your workforce to focus on impactful, high-value activities.

Higher end-user satisfaction

PwC's change management strategy is tailored to individual user needs, emphasizing effective adoption and communication. This approach helps users clearly understand how Workday transforms their daily tasks by utilizing technology such as mobile access and real-time analytics. As a result, they can efficiently perform their work right at the point of care.

End-to-end focus on business outcomes

PwC’s helps seamlessly align business outcomes. We kick off with a clearly defined business case and a holistic understanding of the total cost of ownership. These elements are then woven into Workday configurations and test cases to help confirm they align with business objectives. This clarifies desired outcomes and establishes transformational goals at multiple levels—from the steering committee to the project team—throughout the implementation process.

Contact us

Win Fisher

Principal, Workday Healthcare Leader, PwC US

Dipak Pandya

Principal, Workday Healthcare Transformation, PwC US

Jeannette Conaway

Managing Director, Workday Healthcare Transformation, PwC US

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