Application Evolution Managed Services

As organizations prepare to go-live with their cloud technologies, it will require moving away from legacy, siloed and tech-focused support models to an integrated business-led operating model where business and IT functions work seamlessly together to drive and deliver value from their cloud application investments.

Organizations often face challenges delivering the expected value and ROI for many reasons, including:

  • Scarcity of talent with the right experience and skills
  • Operating support model not designed for cloud SaaS applications
  • Lack of flexibility and scale to deliver solution enhancement
  • Limited ability to build or leverage automation capabilities
  • Competing business priorities causing resource constraints
  • Limited experience with cloud release management

How can a new equation for business application evolution change everything?

You know where your business needs to go. We can help you take it there. In addition to supporting your core “keep-the-lights on” functions, we can help you drive application outcomes and capture the power of your applications through our evolution services.

PwC’s Application Evolution Managed Services are designed to not only support and maintain cloud applications, but evolve the solution to realize greater business value. Our managed services teams provide the capabilities and flexibility organizations require to thrive and evolve in an ever-changing environment. This, in turn, enables organizations to focus on their business rather than operations.


PwC's strategic alliance with Guidewire offers managed services that deliver predictable outcomes, continuous improvements, and application evolution to drive business value. With a team of certified professionals, automated processes to ensure application availability, and experience in delivering continuous improvements, PwC can keep your Guidewire applications growing and evolving at the pace of your business.

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Maximize the value of your Oracle Cloud investments with PwC's Oracle Application Evolution Managed Services. Our innovative GenAI embedded operations model minimizes business risk and facilitates a continuous evolution of the Oracle Cloud platform. By prioritizing your specific business needs and carefully adopting Oracle releases, we ensure that you can accelerate the benefits of your Oracle Cloud investments. Discover how PwC can help you unlock the full potential of your Oracle Cloud platform.

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Experience the power of continuous business and technology transformation with PwC. We understand that true success lies in ongoing evolution, not just a single event. With our extensive expertise in SAP and various industries, we help our clients achieve accelerated IT and business outcomes, enabling faster speed to market and a culture of continuous innovation on the SAP platform. Discover the difference of PwC's Managed Services and unleash the full potential of your business operating on SAP.

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At PwC, we are passionate about helping businesses unlock the true potential of the Salesforce platform. As a recognized leader in digital transformations, we know you are on a continuous journey with your Customers, and we will be with you every step of the way providing platform expertise, continual operational improvements, and system enhancements that drive valued outcomes. With our managed services offering, you can focus on your core business, and we will help you get the most out of your investment.

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Discover how PwC can be your trusted partner throughout your Workday transformation. We recognize that the implementation is just the beginning, and we are committed to providing ongoing support tailored to your unique requirements. With over a decade of experience as a Workday Partner, we possess deep expertise in Workday and can help you enhance efficiency, streamline operations, and drive innovation on the Workday platform.

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Application Security and Controls

Ensure your applications and data are secure with the right security models and controls to protect your organization and your tech investments.

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PwC’s Application Evolution Managed Services are built to evolve and drive outcomes

Application optimization and evolution

  • Health Check / Assessment
  • Release management
  • Incremental functionality
  • Optimization
  • New development
  • New module deployment

Application sustain and maintain Triage

  • User support / Service requests
  • Incident / Problem / Root cause management
  • Application security and controls
  • Agile enhancement delivery

PwC Outcomes Hub

  • AI / ML
  • Analytics and insights
  • User experience
  • Testing automation
  • Change navigator
  • Enterprise controls
  • Monitoring

Delivery-focused on sustained business outcomes

Flexible services
Shifting effort from support to evolving the application to drive value in a flexible model that provides the ability to invest as business demands dictate.

Performance driven
Trusted high-quality application services that maintain trust and confidence of business stakeholders, performed with minimal effort/costs.

Technology enabled
Leverage tools and accelerators to reduce support efforts through monitoring and automation, provide business users a high-quality experience and deliver actionable insights.

Solution evolution
Evolve your solution through innovation, consumption of new features / functionality, deployment to new geographies and automation enablement to drive efficiencies across your applications.

Contact us

Greg Ruebusch

Managing Director, Application Evolution Services, PwC US

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